Privacy Policy
1. Introduction
At Rahiq Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a trial class, register for a course, use our student dashboard, or communicate with our team.
By accessing or using our website, services, or online learning platforms, you agree to the practices described in this Privacy Policy.
2. Who We Are
Rahiq Academy provides online Quran, Arabic, and Islamic Studies classes for children and adults through qualified teachers and structured online learning programs.
For the purpose of this Privacy Policy, “Rahiq Academy,” “we,” “us,” and “our” refer to Rahiq Academy and its online educational services. “You” and “your” refer to students, parents, guardians, website visitors, and users of our services.
3. Information We Collect
We may collect personal information that you provide directly to us when you use our website, register for an evaluation, create an account, book a class, contact support, or enroll in one of our programs.
This information may include:
- Full name
- Email address
- Phone number
- Student age
- Country or location
- Preferred course or learning goals
- Class schedule preferences
- Parent or guardian information
- Account login details
- Payment or billing information where applicable
- Any additional information you choose to share with us
We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, cookies, and website usage data.
4. Information About Children
Rahiq Academy provides educational services for children; however, registration and communication for students under the age of 18 must be managed by a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that information has been collected from a child under 13 without proper consent, we will take appropriate steps to delete that information.
If you believe that we may have collected information from a child under 13 without parental permission, please contact us at:
5. How We Use Your Information
We use the information we collect to provide and improve our educational services. This may include:
- Booking and managing trial classes
- Creating and managing student accounts
- Assigning suitable teachers
- Scheduling online classes
- Providing course recommendations
- Processing payments where applicable
- Communicating with students, parents, or guardians
- Sending class updates, reminders, and support messages
- Improving our website, courses, and student experience
- Monitoring lesson quality and teacher performance
- Issuing certificates where applicable
- Responding to questions, requests, or concerns
- Meeting legal, security, and administrative requirements
We may also use general website usage information to understand how visitors interact with our website and to improve its performance and content.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and analyze how visitors use our website.
Cookies are small files stored on your device through your browser. You may choose to disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.
Third-party tools or services used on our website may also use cookies according to their own privacy policies.
7. Lesson Recording and Quality Monitoring
To maintain teaching quality, support training, and ensure adherence to Rahiq Academy standards, online lessons may be recorded.
Lesson recordings may be used for:
- Monitoring teacher performance
- Improving lesson quality
- Reviewing teaching methods
- Supporting student experience
- Addressing parent or student concerns
- Ensuring compliance with academy policies
- Developing better educational tools and internal quality systems
Recorded lessons are stored securely and handled with care. Access to recordings is limited to authorized team members who need them for quality assurance, training, support, or compliance purposes.
If you do not want your lessons to be recorded, please contact us at:
8. Student Dashboard and Data Access
Students and parents may have access to a personal dashboard or account area where they can review certain information related to their profile, classes, schedule, and learning progress.
You are responsible for keeping your account information accurate and updated. If you need help correcting or updating your information, you may contact our support team.
9. Data Retention
We keep personal information only for as long as necessary to provide our services, manage accounts, comply with legal or administrative requirements, resolve disputes, and maintain business records.
When a student cancels their account or stops using our services, we may retain relevant personal information for a reasonable period. After that, the information may be securely archived or deleted according to our internal data retention procedures.
10. Emails and Communications
We may contact you by email, phone, messaging apps, or other communication methods for purposes related to your classes, account, trial booking, payments, service updates, support requests, or learning progress.
We may also send educational updates, offers, or academy announcements. You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe options where applicable.
Please note that service-related messages, such as class confirmations, account updates, or payment notices, may still be sent when necessary.
11. Sharing Your Information
Rahiq Academy does not sell or rent your personal information.
We may share limited information only when necessary to operate our services, such as with:
- Teachers and academic coordinators
- Payment processing providers
- Website hosting and cloud service providers
- Communication and scheduling tools
- Technical support providers
- Administrative or operational service providers
- Legal or regulatory authorities when required
These parties are only permitted to use the information as needed to provide their services to Rahiq Academy or to comply with legal obligations.
12. Third-Party Services and Links
Our website may include links to third-party websites, payment platforms, communication tools, or external services.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing the privacy policies of any external websites or services you access through our website.
13. Payment Information
When payments are made through our website or related services, payment information may be processed by third-party payment providers. Rahiq Academy may receive payment confirmation and related billing details, but full payment card details are generally handled by secure payment processors according to their own security standards and privacy policies.
14. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
Security measures may include secure hosting, encryption, access controls, restricted internal access, and technical safeguards. However, no online service, website, or digital transmission can be guaranteed to be completely secure.
You are also responsible for protecting your login details and using secure devices and internet connections when accessing our services.
15. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Request restrictions on certain processing activities
- Opt out of promotional communications
- Ask questions about how your information is used
To make a privacy-related request, please contact us at:
16. Business Transfers
If Rahiq Academy is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
If such a transfer affects your personal information, we will take reasonable steps to ensure that your information remains protected.
17. Legal Compliance and Protection
We may disclose personal information if we believe it is necessary to:
- Comply with applicable laws or legal requests
- Protect the rights, safety, or property of Rahiq Academy
- Enforce our Terms & Conditions
- Prevent fraud, abuse, or security issues
- Protect students, parents, teachers, staff, or other users
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices.
When we update this policy, we will post the revised version on this page. Your continued use of our website or services after any changes means that you accept the updated Privacy Policy.
19. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Rahiq Academy
30 N Gould St Ste R, Sheridan,
Sheridan, WY 82801, USA
Email: [email protected]
Phone: +1 267 805 9170